SpinBeatLet’s get you
back to your ride.
Help with SpinBeat for iPhone and iPad. Contact the team at Selko B.V. if you need assistance or want to report a problem.
Contact us
Email sheilafinkbeiner33@gmail.com.
For a technical issue, include your device model, iOS or iPadOS version, SpinBeat version, and the steps that led to the problem. A screenshot can help; remove personal information first. Please do not send passwords, payment details or sensitive health information.
Email support →Common questions
Do I need an account or internet connection?
SpinBeat does not require an account. Its bundled workouts and local workout records are designed to work offline. Opening this website or sending a support email requires an internet connection.
Where are my workouts and history stored?
Your custom workouts, favourites, plan, ride history and preferences are stored locally on your device. SpinBeat does not provide its own cloud account or synchronisation service. Device backups are managed by Apple and your device settings.
How do I delete my local data?
Open Settings in SpinBeat, choose “Reset local data”, and confirm the deletion. Finish or discard an active ride first. Reset removes your local user records and preferences; the bundled workout catalogue remains. Existing device backups are managed separately through Apple’s settings.
What does target RPM mean?
RPM is a target for your pedalling pace, not a measurement from your bike. Adjust resistance on the bike itself.
What should I do if something goes wrong?
Pause your ride before troubleshooting. Send us the steps that reproduce the issue and any error message. Avoid deleting the app as a first troubleshooting step, because this may remove local records.